пятница, 5 декабря 2014 г.

Reception duty during Revolutions

All interns at 1776 are also campus ambassadors. They call its office collaborative space campus, because it is campus. People work together or separately, eat and sleep, have fun and study, and of course, work. By the way, there were 21 interns this semester. 

So, besides the work inters do within their department there are campus duties: kitchen and reception desk. Kitchen duty is nothing glamorous. The interns have to restock fridge with sodas, coffee bar with coffee and sugar, PBJ station with PBJ, obviously. The issue is that there are two kitchens, so it takes quite some time. 

Reception desk duty is pretty obvious too. You seat at the reception desk, meet and greet guests, notify members of 1776 that they have guests, sort through and deliver tons of mail and packages. Nothing thrilling, but I like it. I like it a lot.

First of all I have never had experience in customer relations. So it was my area to practice. I got to learn how office space operates from within. It was especially beneficial for me because I was not familiar with how mail operates in the United States and just in general learning typical routine. 

Secondly, honestly, I had fear of phone call and talking to unknown to me people. But being at reception, when I had no choice but answer the phone calls and talking to hundred new people every day helped to overcome my fears.

Lesson: don't complain at trying things you are thinking you are not going to like, because you might end up liking them. 

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